Is it safe to telephone triage all patients? Meg Longman 31 March 2020 10:46 Updated Safety is a feature of the whole system, not individual components. GPs tell us the system is much safer as they are in touch with patients quickly and can decide appropriate next steps. Related articles What happens if a patient submits an online consultation which is a medical emergency for example chest pain? What if my practice has a high number of non-English speaking patients? Can I make a request for someone else? My Partner and I share the same email address. Will it be OK to use the same one for both of us? Comments 0 comments Article is closed for comments.