Is this a 24-hour 7 day a week service? Meg Longman 16 March 2020 11:35 The service is available to patients 24/7 to log their request, but they are clearly informed that they will only be responded to within practice opening hours and the hours for their particular practice are stated. Related articles How do I make a request? Is there an app? Can I ask for help at any time? Can I use askmyGP to book appointments? Do you limit the number of contacts or the time of day that patients can access online triage? Do I have to monitor the system 8-6.30? Comments 0 comments Article is closed for comments.